Privacy Policy

1. Introduction

DGI Geoscience (“DGI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, submit an inquiry, interact with our advertisements, or use our services.

By providing personal information to DGI, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or using your information for specific purposes.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Company or organization name
  • Job title or professional role
  • Business email address
  • Telephone number
  • Country or geographic location
  • Information about your project, technical requirements, or service inquiries
  • Other information you choose to provide through our contact forms, email communications, or marketing campaigns

We may also collect limited technical information when you visit our website, including IP addresses, browser information, website usage data, and information collected through cookies or analytics technologies, where these tools are used.

3. How We Collect Information

We may collect personal information through:

  • Contact and inquiry forms on our website
  • LinkedIn Lead Generation Forms and other digital advertising platforms
  • Email, telephone, and direct business communications
  • Industry conferences, trade shows, and networking events
  • Requests for proposals, quotations, or technical consultations
  • Website analytics and cookies, where applicable

4. How We Use Your Information

We may use the personal information we collect to:

  • Respond to inquiries and requests for information
  • Provide information about DGI Geoscience’s services and capabilities
  • Discuss potential projects and technical requirements
  • Prepare proposals, quotations, and service recommendations
  • Maintain and develop professional business relationships
  • Provide customer support and service-related communications
  • Send marketing communications, industry updates, and event invitations where permitted by law and, where required, with your consent
  • Improve our website, marketing activities, and customer experience
  • Comply with applicable legal and regulatory obligations

We will not use personal information for materially different purposes without providing appropriate notice and obtaining consent where required.

5. LinkedIn and Digital Advertising

DGI Geoscience may use LinkedIn and other digital advertising platforms to promote its services and connect with prospective clients.

When you submit a LinkedIn Lead Generation Form, we may receive the information you choose to provide, such as your name, business email address, company, job title, and contact details.

We use this information to respond to your inquiry, provide relevant information about our services, and follow up on potential business opportunities.

Submission of an inquiry does not automatically constitute consent to receive ongoing promotional communications. Where required by applicable law, we will request separate consent for marketing communications.

You may request that we stop contacting you for marketing purposes at any time.

6. Sharing and Disclosure of Information

DGI Geoscience does not sell personal information.

We may share personal information with authorized employees, affiliated entities, business partners, or third-party service providers when reasonably necessary for legitimate business purposes and permitted by applicable law.

These may include providers of:

  • Customer relationship management systems
  • Email marketing and communications platforms
  • Website hosting and analytics services
  • Advertising and lead management services
  • Information technology and data storage services

We may also disclose information when required by law or to protect our legal rights.

Where third parties process personal information on our behalf, we take reasonable steps to require appropriate confidentiality and data protection measures.

7. Data Storage and International Transfers

DGI Geoscience operates internationally and may use service providers or business systems located outside the country in which personal information was collected.

Personal information may therefore be processed or stored in Canada or other jurisdictions, subject to applicable data protection requirements.

Where international transfers occur, we will implement safeguards required by applicable law.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to personal information is restricted to authorized personnel and service providers who require it for legitimate business purposes.

Although we take steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet applicable legal requirements, resolve disputes, or maintain appropriate business records.

Retention periods may vary depending on the nature of the information, the business relationship, and applicable legal obligations.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion or cancellation of personal information, subject to legal requirements
  • Object to certain uses of your personal information
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is collected, used, or disclosed
  • Exercise other rights provided under applicable law

To exercise your privacy rights, please contact us using the information provided below.

We will review and respond to requests in accordance with applicable legal requirements.

11. Marketing Communications

DGI Geoscience may send information about its services, projects, events, and industry developments to individuals who have consented to receive such communications or where otherwise permitted by applicable law.

You may unsubscribe from marketing emails using the unsubscribe link provided in the communication or by contacting us directly.

Opting out of marketing communications will not prevent us from contacting you regarding an existing business relationship, active project, or service-related matter when legally permitted.

12. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve website performance.

Where applicable, visitors may manage cookie preferences through their browser settings or available website consent tools.

We will obtain consent for non-essential cookies or tracking technologies where required by law.

13. International Privacy Considerations

DGI Geoscience recognizes that personal information may be subject to different privacy requirements depending on the jurisdiction.

For individuals located in Peru, the processing of personal information may be subject to Peru’s Personal Data Protection Law (Law No. 29733) and its implementing regulations.

DGI will process personal information in accordance with applicable legal requirements, including requirements concerning transparency, consent, individual rights, security, and international transfers.

Individuals may contact us to request information about their personal data or exercise applicable privacy rights.

14. Third-Party Websites

Our website and marketing communications may contain links to third-party websites, including LinkedIn and other external platforms.

We are not responsible for the privacy practices or content of websites operated by third parties.

We encourage visitors to review the privacy policies of any external websites they access.

15. Changes to This Privacy Policy

DGI Geoscience may update this Privacy Policy periodically to reflect changes in our business practices, technologies, or applicable legal requirements.

Updates will be published on our website, together with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact:

Privacy Officer, DGI Geoscience Inc.
119 Spadina Avenue, Suite 405
Toronto, Ontario M5V 2L1, Canada

Email: marketing@dgigeoscience.com (please use the subject line “Privacy Request”)
Phone: +1 877 344 3447

We will respond to privacy-related inquiries in accordance with applicable laws.